six6slive Privacy Policy

1. Introduction and Overview

six6slive is a trusted online gaming and sports betting platform in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information.

This privacy policy ("Policy") applies to all services, websites, and mobile applications of the six6slive platform. It tells you what kinds of information we collect, how we use it, and what steps we take to ensure the security of your information.

By using six6slive's services, you are agreeing to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services or contact us.

2. Information Collection

We collect information necessary to provide our services. Below is a description of the different types of information:

2.1 Information Provided Directly

Information that you provide yourself:

• Name, email address, date of birth, and contact details at the time of registration
• Government-issued identity document details for identity verification (KYC process)
• Payment information for financial transactions (bKash, Nagad, Rocket, Upay numbers)
• Information provided when contacting the support team
• Information related to account preferences and settings

2.2 Automatically Collected Information

Information that is automatically collected when you use our platform:

• IP address and device-related information
• Browser type, operating system, and device identifier
• Time of site visits, page view history, and game activity
• Login and logout times and session information
• Geographic location (at the country and division level only)

2.3 Information Received from Third Parties

In certain cases we may receive information from payment processors, identity verification agencies, and fraud prevention services. This information is used solely to ensure the security of your account and to maintain legal compliance.

3. Purpose of Information Use

six6slive uses your information for the following purposes:

3.1 Providing and Operating Services

• For creating, verifying, and managing accounts
• For processing deposit and withdrawal transactions
• For keeping gaming and betting services running smoothly
• For managing bonus and promotion offers
• For providing 24/7 customer service

3.2 Security and Legal Compliance

• To prevent fraud and money laundering
• To detect unauthorized access to accounts
• To ensure age verification and responsible gaming
• To meet legal and regulatory obligations

3.3 Improvement and Personalization

• To improve service quality and develop new features
• To recommend games and offers according to your preferences
• To analyze website performance
• To resolve technical issues quickly

3.4 Communication

• To send important notifications related to your account
• For transaction confirmations and receipts
• For sending security alerts
• For providing promotional information subject to your consent

4. Information Storage and Security

six6slive applies industry-standard security measures to protect your personal information. Our security framework operates at the following levels:

4.1 Technical Security

• Use of SSL encryption (TLS 1.3) for all data transmission
• Sensitive information stored in the database is kept in an encrypted state
• Infrastructure protected by firewalls and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-factor authentication (2FA) available

4.2 Data Retention Period

We retain your information only for as long as necessary or as required by law. Generally:

• Active account information is retained until the account is closed
• Financial transaction records are retained for a minimum of 5 years
• Even after account closure, certain information is kept for a defined period as required by law
• After the retention period, information is securely deleted or anonymized

4.3 Organizational Security

Only authorized staff may access personal information where necessary. All staff are required to follow strict confidentiality rules and receive regular data protection training.

5. Sharing Information with Third Parties

six6slive does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Partners

• Payment processors (bKash, Nagad, Rocket, Upay) — solely to complete transactions
• Identity verification services — to complete the KYC process
• Technology infrastructure providers — for server hosting and platform operations
• Game software providers — to ensure gaming services

All these partners are bound by confidentiality agreements with us and may only use information for the purposes specified in the agreement.

5.2 Legal Obligations

If disclosure of information is required by a court order, government directive, or applicable law, we are obligated to do so. In such cases we always seek legal advice and follow the proper process.

5.3 Business Transfer

In the event of a business merger or acquisition, user information may be transferred. However, the terms of this policy will continue to apply to the new owner and you will be notified in advance.

6. Cookies and Tracking

six6slive uses cookies and similar tracking technologies on our website. Cookies are small data files stored on your device that help us improve our services.

6.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and ensuring security
• Functionality Cookies: For remembering your language preferences and other settings
• Analytics Cookies: For understanding site usage patterns (anonymous data)

6.2 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

6.3 Do Not Track Requests

We respect "Do Not Track" signals from browsers and try to limit tracking activity accordingly.

7. Your Rights

You have the following rights regarding your personal information. Contact us to exercise these rights:

7.1 Right of Access

You may request detailed information about your personal data held by us at any time. We will respond within 30 days.

7.2 Right to Correction

If your information contains any errors or has become outdated, you may request a correction. You can directly update much of the information yourself from your account settings.

7.3 Right to Deletion

In certain circumstances you may request deletion of your personal information. However, information required to meet legal obligations may not be possible to delete entirely.

7.4 Right to Restrict Processing

You may request that the processing of your information be restricted for specific purposes, particularly if there is a dispute about the accuracy of the information.

7.5 Right to Data Portability

You may receive the information you have provided in a structured, commonly usable format.

7.6 Right to Opt Out of Marketing

You may opt out of promotional communications at any time. However, transaction and account-related notifications cannot be stopped, as they are essential to the service.

8. Protection of Minors

six6slive is for those aged 21 and above only. We do not knowingly collect or store the information of anyone under the age of 21.

Age verification at the time of registration is mandatory. If we learn that a minor has created an account, that account will be closed immediately and all collected information will be deleted.

Our request to parents — have open conversations with your children about online gaming and use parental control software where necessary.

9. Policy Changes

We may update this privacy policy from time to time due to business requirements, legal changes, or technical improvements.

For significant changes, we will notify you in the following ways:

• Displaying a special notice on the website
• Sending a notification to your registered email
• Requesting your consent to the updated policy at login

If you continue using the service after the updated policy is published, it will be assumed that you have accepted the new policy. The policy history will always be available on this page.

10. Contact

Contact us for any questions, concerns, or requests related to privacy:

• Email: [email protected]
• Live Chat: Available directly on the site 24/7

We will try to respond to your request as quickly as possible after receiving it. For complex matters, a full response may take up to 30 business days.

For help with any matter related to responsible gaming, please visit our Responsible Gaming page.